Terms of service
Terms of Service
1. Overview
Welcome to Nelly Secret. By accessing or purchasing from our website, you agree to these Terms of Service. Please read them carefully before using our website.
2. Products
Nelly Secret sells jewelry and related accessories. We make reasonable efforts to display product images, descriptions, sizes, and colors accurately. However, slight variations may occur due to lighting, photography, or individual screen settings.
3. Orders
By placing an order, you agree that the information you provide is accurate and complete.
We reserve the right to refuse, cancel, or limit an order when necessary, including in cases of suspected fraud, incorrect pricing, inventory issues, or other circumstances that may prevent us from fulfilling the order.
4. Pricing and Payment
All prices are listed in U.S. dollars unless otherwise stated. Prices and promotions may change without notice.
Payment must be successfully processed before an order is shipped.
5. Shipping
Shipping times and costs are provided during checkout. Delivery times may vary because of the carrier, weather, holidays, or other circumstances outside our control.
Once an order has been transferred to the shipping carrier, Nelly Secret is not responsible for carrier delays.
6. Returns and Refunds
Returns and refunds are handled according to our Return and Refund Policy. Please review that policy before making a purchase.
7. Personalized Products
Personalized or customized products may be final sale and may not be eligible for return or refund unless they arrive damaged or defective.
8. Website Use
You agree not to misuse our website, attempt to gain unauthorized access, interfere with its operation, or use our website for unlawful purposes.
9. Intellectual Property
All Nelly Secret logos, names, photographs, designs, graphics, text, and other website content belong to Nelly Secret or its respective owners and may not be copied, reproduced, or used without permission.
10. Limitation of Liability
To the extent permitted by applicable law, Nelly Secret is not responsible for indirect, incidental, or consequential damages arising from the use of our website or products.
11. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have questions about these Terms of Service, please contact us:
Nelly Secret
Email: nellypeguero491@gmail.com
Website: Nelly Secret
Effective Date: September 26, 2026